Privacy Policy
MYSUNLIFEHOME.COM
PRIVACY POLICY
Welcome to mysunlifehome.com. Because your privacy is very important to Sunlife, we want you to understand our practices with regard to collecting and using your information both online and offline and the steps we take to safeguard it. This statement applies to Personally Identifiable Information collected from you. When this Privacy Policy uses the term “Personally Identifiable Information” it refers to information that lets us know the specifics of who you are and can be used to identify, contact or locate you. Personally Identifiable Information might include your name, mailing address, telephone number, mobile phone number, email address, and other identification and contact information. We may also collect certain financial information; whenever we do so, we will attempt to provide a link to this Policy so that you can confirm how this information will be used. With this information, we can provide our services and better provide you with personalized services.
“Non-personally identifiable Information” refers to information that does not identify a specific individual by itself or in combination with other information. We may gather certain information about you such as age, date of birth, gender, as well as consumer purchasing information based upon where you shop on any one of our websites. This information may be compiled and analyzed on both a personal and an aggregated basis. This information may include the website Uniform Resource Locator (“URL”) that you just came from, which URL you next go to, what browser you are using, and your Internet Protocol (“IP”) address. A URL is the global address of documents and other resources on the Internet. An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol (“TCP/IP”) network, such as the Internet. Networks use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever moving across the Internet, allowing Internet servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet, browse, and obtain information.
We welcome any and all questions and feedback. For privacy-related issues, please contact Sunlife at:
Sunlife Builders LLC
Customer Service
201 E Kennedy Blvd. Suite 625
Tampa, FL 33602
Email: customerservice@mysunlifehome.com
1. Information We Collect
a. Personally Identifiable Information
We may collect personally Identifiable Information when you:
Inquire about our services;
Create an account on our website;
Utilize the account to view properties;
Correspond with Sunlife or
Otherwise volunteer information to us.
b. Non-Personally Identifiable Information
Our website collects some non-personal information about you using clickstream technology, so it may not be readily apparent to you that it is being collected. Non-Personally Identifiable Information is not combined with Personally Identifiable Information.
2. Use of Data We Collect
a. Personally Identifiable Information
We use your Personally Identifiable Information to allow Sunlife to:
Provide the services you request;
Contact you about a transaction; and
Generally communicate with you.
We may share your name, the name of your company, your email, and your phone number with other service providers in the real estate industry, including but not limited to attorneys, lenders, contractors, inspectors, real estate brokers, etc. Instructions for unsubscribing from any newsletters or non-transactional related emails are included in every email.
b. Non-Personally Identifiable Information.
We use the Non-Personally Identifiable Information that we collect from you and other visitors in a manner that does not personally identify any individual. We use Non-Personally Identifiable Information to make our website more useful to you. We also track the pages or documents accessed within our website. This information is collected for systems administration and for analyzing and improving the value of the material available on our website. This Non-Personally Identifiable Information is used to help our advertisers or our site design teams create advertisements our guests might like.
Cookies: Like many other commercial sites, our website utilizes standard technologies called “cookies” to collect information about how our website is used. A cookie is a small data text file, that a website stores on your computer’s hard drive (if your web browser permits) that can later be retrieved to identify you to Sunlife. Cookies are designed to help a website recognize a user’s browser as a previous visitor and thus save and remember any preferences that may have been set while the user was browsing the site. A cookie cannot be read by a website other than the one that set the cookie. Cookies can securely store your password, personalize home pages, identify which parts of a site have been visited, or keep track of selections. For instance, cookies allow Sunlife to prepopulate (or fill in) an email field with your email address if you revisit one of our websites and place an order. A cookie cannot retrieve any other data from your hard drive, pass on a computer virus, or capture your email address.
3. Information We Share with Others
a. Our Contractors
We contract with other companies (such as affiliates and third-party service providers with which we have a business relationship such as lenders, contractors, and real estate agents that can potentially provide additional value to you) to provide certain services to Sunlife and create our website.
b. Third Parties
Your personally identifiable information is never shared with any third party (except as described above to our contractors).
4. Disclosure Exceptions
Notwithstanding the above policies, we may disclose your personal information to appropriate third parties if we are required to do so by law or we believe that such action is necessary:
a. To comply with legal process such as a search warrant, subpoena or court order;
b. To protect the rights and property of Sunlife;
c. To investigate reports of fraud or of users sending material using a false e-mail address or users sending harassing, threatening, or abusive messages;
d. To protect against misuse or unauthorized use of our website; or
e. During emergencies, such as when we believe someone’s physical safety is at risk.
5. Email Use
When you provide us with your email address, we may send you emails necessary to process a transaction or respond to a request. For example, after making an offer on a piece of property you may receive an email confirmation.We may send promotional emails to promote new or expanded services and website upgrades. Instructions on how to unsubscribe are included in each promotional e-mail or newsletter. Your email address will be used only to send investment opportunities (packages), respond to a request, or process a real estate transaction. Instructions for unsubscribing are included in every email containing promotional material.
6. Links to Other Websites
Occasionally we provide links on our website to other sites we think you will enjoy. These sites operate independently of Sunlife and have established their own privacy and security policies. Sunlife does not have any control over the privacy practices of these sites. For the best online experience, we strongly encourage you to review these policies at any site you visit.
7. Security
Sunlife intends to protect against the loss, misuse, or alteration of information that we have collected from you. We employ reasonable security measures to protect the security of the information you submit to Sunlife. We limit the information we provide to outside companies with whom we contract to only what they need to carry out their responsibilities. When you create an account on our website or enter into a transaction, your transactional information is transmitted in a safe, encrypted format. We maintain the data you provide in a secure database. User names passwords, email, phone, address, and other personally identifiable information are stored on third-party servers with Salesforce.com, Inc., Sunlife’s hosting provider.
We also encourage our partners and service providers to adopt and follow stringent consumer privacy policies.
8. Privacy of Children on Our Website.
It is our policy not to collect Personally Identifiable Information from any person under 13 because children are not permitted to use this website. We also request that children under the age of 13 not submit any Personally Identifiable Information to Sunlife through this website. If we learn that we have inadvertently gathered Personally Identifiable Information from children under 13, we will promptly remove such information from our records.
9. Policy Changes
Sunlife may at any time modify this Privacy Policy at our discretion without notice. Your use of this website will be conditioned upon the Privacy Policy that is posted on our site at the time of your use. Please also be sure to review our Terms of Use before proceeding to use our website.
10. Questions or Comments?
For questions, comments, or assistance, we invite you to contact Sunlife at our email or physical address at the beginning of this Policy.
Last Revised June 2024